Account deletion
Erised VPN (The Mirror of Erised) · Android app “Erised”
You can delete your account and its associated data at any time.
How to request deletion
- In the Telegram bot @Real_Mirror_of_Erised_bot: send the /delete command and confirm.
- On your account page on the website (for accounts without Telegram): at the bottom of the page — “🗑 Delete account”, then “Yes, delete my account”.
- Via support: @TheMirrorErisedSupport.
We delete within 7 days of the request. Until then the service works as before.
What is deleted
- the account: identifier, login and password hash (if you signed in on the website), subscription expiry;
- connection settings and keys, list of devices, traffic history;
- service diagnostics and device heartbeats.
What remains
- the fact and amount of payments — without any link to the account, for tax accounting;
- the account number in the internal administrator action log (without personal data);
- encrypted database backups — up to 8 weeks, after which they are deleted automatically.
Paid days are lost on deletion; an account cannot be restored — only a new one can be created.